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It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. From here, you can create your product catalog, manage inventory, edit your profile information, respond to customer tickets, and more. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Gateway is the central hub for merchant activity on Groupon Goods Marketplace. The department that mans the chat windows at are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. We can usually help ensure a better outcome. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. Live chat with Groupon by following these instructions. Information last updated Sat 10:00:00 GMT+0000 (Coordinated Universal Time) Chatting with Groupon Customer Service
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